Employee ************

Good day

I am highly disappointed with the way absa employees can manipulate the system. I got an SMS few months ago from my phone that my credentials were changed from the Verdi branch at 7:30am and I got shocked and it was true because I could not log into my account.

I then went there and Trusha asked for my email address and contact numbers and failed to disclose what my credentials were changed to.

However, what recently happened was I got removed from having the power of attorney in my children's accounts without my knowledge. I had made a notice to close my kids other accounts and the money to be transferred into their target save accounts. For the one child the transfer was supposed to occur on the 25/05/2018 and the other on the 29 June 2018.

The money did not reflect on the said date 25/05/2018. I then decided to go to Clearwater branch to check what was going on. I was told the money was put into my account and the account number was not mine as they called it out. The instruction has been changed by the employee at Verdi branch to go to another employee. My power of attorney had been removed and the employee added in other accounts to give him access to the money in the said accounts that I was closing.

I was removed and he was given signing powers. All this happened on the system as if I was there according to the customer care lady that was helping me and this happened at the Verdi branch.

I thought power of attorney is powerful but absa employees manipulate the system without the signed person present. The money for the one child and the other that had to reflect on 29 June were transferred into an employee Kabelo Sedumedi at Cresta branch.

I don't feel safe anymore banking with absa after banking with the branch for 14 years. I logged a case of ***** because power of attorney was removed without my knowledge and I was not present. My signing powers were removed and manipulated on the system.

I then with immediate effect closed the accounts that were left under my name and could not close the mega u accounts because the signing powers are now under that employee. I wish this can be dealt with so that I can permanently remove my kids from absa.

I also want to now leave absa due to this. I first want to know the outcome of this case and I am disappointed at this Verdi branch.