LB
Lisl B
1 reviews | Active since Nov 2011
03 Feb 2023, 11:15
Emails ignored
I have been trying to restructure my bond. Emails are ignored, not even an acknowledgment that it has been received. Send it 3 times already to different email adresses. Pathetic
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Absa's replyOfficial
03 Feb 2023, 14:09Dear Customer Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology. Your reference number is C-***4. I will review and provide you with my specific contact details as well as an expected timeframe for further updates/ feedback via email or by contacting you telephonically during the day. Looking forward to being of service to you. Kind regards Nthabiseng Sibande Customer Value Management Absa Bank Ltd
Best regards,
Absa's reply03 Feb 2023, 14:09
Official
Dear Customer Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology. Your reference number is C-***4. I will review and provide you with my specific contact details as well as an expected timeframe for further updates/ feedback via email or by contacting you telephonically during the day. Looking forward to being of service to you. Kind regards Nthabiseng Sibande Customer Value Management Absa Bank Ltd
Best regards,