1 reviews | Active since Oct 2011
Hi There,<br> I refer to my previous complaint dated 14 Jan. Someone did try to assist me and was very helpful. In the end, they changed my settings to not receive interest statements at all. However, I have still received one as late as 2 Feb. I can't remember the person's contact details and this is why I am logging my complaint again. Could someone please assist? Thank you.<br> Previous complaint:<br> On my internet banking, all settings show that I want to receive all communication by email. Yet I still receive my interest statements by post. I have phoned every ABSA call centre imaginable and I have been to the branch in this regard at least 3 times. They either tell me \all your settings are showing 'no post'\" or \"I have made a change and you should no longer receive post\". Yet I still continue to receive statements with my personal information and account balances in the post. I believe this puts me at risk. I need Absa to DELETE my postal address and never send me anything by post again. How do I do this??? Or should I move to a different bank to achieve this? "
Best regards,
Best regards,
Hi There,
I am STILL receiving interest statements via post AS WELL AS IT3B tax certificates. How is it not possible to correct this? Surely you should just contact the persons that print these statements and update their system?
Please assist. This exposes me to unnecessary risk.
Regards
Hi There,
I am STILL receiving interest statements via post AS WELL AS IT3B tax certificates. How is it not possible to correct this? Surely you should just contact the persons that print these statements and update their system?
Please assist. This exposes me to unnecessary risk.
Regards
© Copyright 2026 hellopeter.com and its affiliates. All rights reserved.