AS
Amirah S

1 reviews | Active since Feb 2010

27 Jun 2019, 19:33

EFT waiting periods

ABSA is so pathetic... 3 working days for an EFT to Nedbank. EFT was done late Wednesday afternoon after ABSA rejected an immediate payment we were forced to do a normal EFT Wednesday evening. It's now Thursday day night, I expected the money to be reflecting in my Nedbank account already as per Absa website "Money transfered after 15:30 on a weekday would reflect End of following business day. I phoned ABSA get passed around to different call centre agents just to be told their website states 3 working days and I will only receive my mo ey Monday. Which is too late. Pathetic.... This is 2019, we live in a digital era. Transfers should not take this long.

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Replies (1)
Absa
Absa's reply28 Jun 2019, 10:55
Official
Hi Amirah,
Trust you are well.  I am Basani Hlungwane and I will be facilitating your case. Your reference number to your complaint is C-***1. Please see email sent to your mail box ***. Thanks.