EFT funds not received

I visited Absa Cresta on 2 March 2016. Customer services agent performed EFT from my Absa Revolving loan acc to my FNB CHQ account.<br> <br> Still no money received in my FNB chq acc (4 March). I spent 1h15 on phone with Absa call centre whom transferred me back and forth. Call centre agent said she'll phone me back with feedback on my query. Needless to say no-one bothered to phone me.<br> <br> Where is the money that was transferred - why isn't it in my FNB account at this stage?