TM
Tulisile M
1 reviews | Active since Jul 2023
08 Nov 2023, 01:11
*******
Account got frozen due to a ***** case. The case was resolved and closed, my account is still blocked with my money. Been told that you guys will be in contact with me in 48 hours and it has been radio silent since August. My emails and calls go unanswered. Thanks for taking the food out of my family hands. A bunch of ******* robbing struggling people, I will make sure people know about you *******
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Absa's replyOfficial
08 Nov 2023, 10:23 Dear Tulisile Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***8. Kind regards, Vanessa Crowe Group Customer Care
Absa's reply08 Nov 2023, 10:23
Official
Dear Tulisile Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***8. Kind regards, Vanessa Crowe Group Customer Care