GM
George M
1 reviews | Active since Aug 2013
27 Feb 2026, 11:47
****ed Off
I have an Absa Vehicle Finance and in the last few months it has been hell. They deduct money before the stipulated date on the contract. They come back telling me that if the date falls on a weekend they take the money a day before and not the next working day as they previously did.
What ****es me off is that what will happen if they deduct a day before one even gets paid as they don't even discuss this but only know how to apologise. I have called them before and said it will be rectified instead they are just getting worse.
Helpful (0)
Replies (3)0
Replies (3)Absa's replyOfficial
27 Feb 2026, 15:46Dear George Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***9. Kind regards,Group Customer CareVanessa Crowe
Absa's reply27 Feb 2026, 15:46
Official
Dear George Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***9. Kind regards,Group Customer CareVanessa Crowe
GM
George M's updateReviewer Update
04 Mar 2026, 07:43Thank you Vanessa Crowe and Henry for the assistance in resolving my problem.
GM
George M's update04 Mar 2026, 07:43
Reviewer Update
Thank you Vanessa Crowe and Henry for the assistance in resolving my problem.
Absa's replyOfficial
04 Mar 2026, 10:39 Dear George
It is our pleasure to have been of assistance, and I'm truly glad to hear that the matter has been resolved to your satisfaction. I will be sure to share this post with Henri's line manager. Kind regards,Group Customer CareVanessa Crowe
It is our pleasure to have been of assistance, and I'm truly glad to hear that the matter has been resolved to your satisfaction. I will be sure to share this post with Henri's line manager. Kind regards,Group Customer CareVanessa Crowe
Absa's reply04 Mar 2026, 10:39
Official
Dear George
It is our pleasure to have been of assistance, and I'm truly glad to hear that the matter has been resolved to your satisfaction. I will be sure to share this post with Henri's line manager. Kind regards,Group Customer CareVanessa Crowe
It is our pleasure to have been of assistance, and I'm truly glad to hear that the matter has been resolved to your satisfaction. I will be sure to share this post with Henri's line manager. Kind regards,Group Customer CareVanessa Crowe
