1 reviews | Active since Jan 2017

14 Nov 2017, 09:57

Early termination fees even even though we did inform within 90 days

Hi there

SMS: Absa Home Loan a/c ( ********** 487) Extended Early termination notice received on 27/8/2017 Expires on 24/11/2017 and is valid for 6 months

We extended our termination twice this is the last message we received, yet we are being charged termination fees of close to R40 000.

0
Replies (4)
Absa
Absa's reply14 Nov 2017, 11:08
Official

Dear Customer

Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.

Kind regards
Nthabiseng Sibande
Group Customer Care
Absa Bank Ltd

's update14 Nov 2017, 11:16
Reviewer Update
Just not that I find this highly unusual. Everyone is expected to give 90 days notice - for certain things to fall in place. But if those certain things will only fall in place during a sale, its all a farce and borderline ********?
's update14 Nov 2017, 11:18
Reviewer Update
You're wasting our time, don't investigate, just fix it
's update14 Nov 2017, 14:33
Reviewer Update
Violation of the National Credit Act (NCA) in mid-2007. Section 125