PS
Phumzile S
1 reviews | Active since Jul 2014
25 Feb 2024, 12:34
*******
I have an admin charge of R3110. What is this admin charge I do not use my account and there is this massive charge. I want a detailed explanation on email or please refund me. I keep finding these things with Absa I will be taking you guys to the Ombudsman. There is no way all these charges on my current account are not valid
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Absa's replyOfficial
26 Feb 2024, 10:06Dear Phumzile Skosana Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number to your complaint is C-***9. Kind regards,Group Customer CareRezona Louw
Best regards,
Absa's reply26 Feb 2024, 10:06
Official
Dear Phumzile Skosana Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number to your complaint is C-***9. Kind regards,Group Customer CareRezona Louw
Best regards,