PH
Pumla. Hlongwane

1 reviews | Active since May 2017

25 Oct 2017, 20:04

Duplication for my purchases

Im disappointed with how absa is handling my account. I logged a complaint 2weeks ago about a duplication of purchases amounting to 25k still no one has called to clarify instead another duplication purchase has been debited on my account and cash that I can not account for. In a result I had to open an fnb account as im reluctant to deposit money to this account. My debit orders have bounced. Absa is messing my credit record and I will make sure I take this to the media!!##,

0
Replies (3)
Absa
Absa's reply26 Oct 2017, 18:12
Official

Kindly note that all debits were credited back into your account.

PH
Pumla. Hlongwane's update26 Oct 2017, 18:24
Reviewer Update
That the thing,there were not,my acc was still on a negative and I transferred funds and another purchase went off. No one called to explain or apologise. This is frustrating
Absa
Absa's reply27 Oct 2017, 12:31
Official

We apologise for the inconvenience.