GL
Glynis L
1 reviews | Active since Jan 2020
30 Mar 2021, 09:07
Duplicate vehicle papers
Hi. I paid R 325.00 last year November to Absa Vehicle finance division requesting duplicate vehicle documents as they are the only people that get them for us. I am still waiting, every time i call or email i get a reply email with a reference number. still no documents. please i need help. this has already taken too long.
Helpful (0)
Replies (1)0
Replies (1)
Absa's replyOfficial
30 Mar 2021, 10:12Dear Glynis, Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology for any inconvenience caused.
Your complaint reference number is C-***1. I will review and provide you with my specific contact details, and an expected timeframe for further feedback within the next four hours Kind RegardsDaphne Le GrangeGroup Customer Care
Your complaint reference number is C-***1. I will review and provide you with my specific contact details, and an expected timeframe for further feedback within the next four hours Kind RegardsDaphne Le GrangeGroup Customer Care
Absa's reply30 Mar 2021, 10:12
Official
Dear Glynis, Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology for any inconvenience caused.
Your complaint reference number is C-***1. I will review and provide you with my specific contact details, and an expected timeframe for further feedback within the next four hours Kind RegardsDaphne Le GrangeGroup Customer Care
Your complaint reference number is C-***1. I will review and provide you with my specific contact details, and an expected timeframe for further feedback within the next four hours Kind RegardsDaphne Le GrangeGroup Customer Care