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SN
Suegandrie N

1 reviews | Active since Jan 2020

16 Jan 2020, 14:37

Dumb ****holes

I have app**** for a loan , it's been over a week no one has contacted me , everytime I call in someone is giving me a different story , they are the most unprofessional pieces of **** I ever came across , and to think I bank with them ,up until now no feed back dumb *******s they are

0
Replies (5)
Absa
Absa's reply17 Jan 2020, 11:25
Official
Dear Suegandrie

Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology . I will review and provide you with my specific contact details as well as your unique complaint reference number, and an expected timeframe for further feedback via email or making contact with you telephonically. 
 
Regards
 Lebogang Mashiane 
 Specialist Case Manager
 Customer Value Management 

Best regards,

SN
Suegandrie N's update17 Jan 2020, 11:34
Reviewer Update
I would prefer email , and the response to be sent to ***
Absa
Absa's reply17 Jan 2020, 13:17
Official
Dear Suegandrie

Please respond privately as im unable to view the e-mail address you provided. 

Regards
 Lebogang Mashiane 
 Specialist Case Manager
 Customer Value Management 

Best regards,

SN
Suegandrie N's update17 Jan 2020, 13:18
Reviewer Update
***
Absa
Absa's reply21 Jan 2020, 14:18
Official
Dear Suegandrie

Thank you for the e-mail address. 

I have provided feedback to you via e-mail. 


Regards
 Lebogang Mashiane 
 Specialist Case Manager
 Customer Value Management 

Best regards,