Duel Insurance
Absa charged duel insurance without notice for a year, meaning I had to pay R1000pm extra when I already had insurance. No refund or confirmation
Helpful (0)
Replies (1)0
Replies (1)
Absa's replyOfficial
28 Feb 2023, 11:47Dear Riana Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***5. Kind regards,Vanessa CroweGroup Customer Care
Best regards,
Absa's reply28 Feb 2023, 11:47
Official
Dear Riana Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***5. Kind regards,Vanessa CroweGroup Customer Care
Best regards,