Dubious bank charges!

I've been using the Absa business account for almost a year now, the first 3 months were okay and I was being charged normal fees but after that my bank charges started going up and even if I did not use my account in such a case I should have been charged R65 + R100 for internet banking my bank charges were more than double and at times in access of R200 +R100 for internet banking. I contacted my business banker(Nosiphiwo from campus square) to explain why my bank charges were so high and she was just useless and of no assistance. I canceled the internet banking and still my monthly charges were still high. Last month I made one transaction, a withdrawal at a shop + R65 monthly account fee but my account was debited R199. What's happening?

When I opened my account I was handed a pricing booklet and based on that I'm being overcharged using "DUBIOUS TRANSACTIONS".

I am appauled at not only the bank charges but the staff you hire is *********** and doesn't value client's, it's as though she forgets that without clients she won't have a job!

I would have moved my account to another bank but I have a creditors account that is linked to this account and moving it to another bank is a process and I don't have the time to do that at the moment but if this issue is not addressed I will have no choice.

Being a young entrepreneur trying to grow my business, I have learnt that ABSA IS BAD FOR BUSINESS!