MM
Mpho M
1 reviews | Active since Aug 2022
20 May 2025, 12:07
Dropping the ball on good service
Best bank by far, however it seems like they are dropping the ball on the thoughrough approach to banking and all
Helpful (0)
Replies (2)0
Replies (2)
Absa's replyOfficial
20 May 2025, 13:52Dear Mpho Mamphoke Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number to your complaint is C-***8. Kind regards,Group Customer CareRezona Louw
Absa's reply20 May 2025, 13:52
Official
Dear Mpho Mamphoke Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number to your complaint is C-***8. Kind regards,Group Customer CareRezona Louw
Absa's replyOfficial
02 Jun 2025, 15:16Dear Mpho Mamphoke
We refer to your complaint posted on Hellopeter.
Thank you for bringing this matter to our attention, the reference number for your complaint is C-***8.
Please accept our sincere apology for any inconvenience caused.
Kindly provide our office with more details of your complaint by close of business 03 June 2025 to ensure effective investigation and feedback.
Regards,
Rezona Louw
Specialist Case Manager: Social Media
Customer Value Management: Customer Care
T +11 ***
Absa, Towers West, 15 Troye Street, Johannesburg, 2001, South Africa
www.absa.africa
CONFIDENTIAL
We refer to your complaint posted on Hellopeter.
Thank you for bringing this matter to our attention, the reference number for your complaint is C-***8.
Please accept our sincere apology for any inconvenience caused.
Kindly provide our office with more details of your complaint by close of business 03 June 2025 to ensure effective investigation and feedback.
Regards,
Rezona Louw
Specialist Case Manager: Social Media
Customer Value Management: Customer Care
T +11 ***
Absa, Towers West, 15 Troye Street, Johannesburg, 2001, South Africa
www.absa.africa
CONFIDENTIAL
Absa's reply02 Jun 2025, 15:16
Official
Dear Mpho Mamphoke
We refer to your complaint posted on Hellopeter.
Thank you for bringing this matter to our attention, the reference number for your complaint is C-***8.
Please accept our sincere apology for any inconvenience caused.
Kindly provide our office with more details of your complaint by close of business 03 June 2025 to ensure effective investigation and feedback.
Regards,
Rezona Louw
Specialist Case Manager: Social Media
Customer Value Management: Customer Care
T +11 ***
Absa, Towers West, 15 Troye Street, Johannesburg, 2001, South Africa
www.absa.africa
CONFIDENTIAL
We refer to your complaint posted on Hellopeter.
Thank you for bringing this matter to our attention, the reference number for your complaint is C-***8.
Please accept our sincere apology for any inconvenience caused.
Kindly provide our office with more details of your complaint by close of business 03 June 2025 to ensure effective investigation and feedback.
Regards,
Rezona Louw
Specialist Case Manager: Social Media
Customer Value Management: Customer Care
T +11 ***
Absa, Towers West, 15 Troye Street, Johannesburg, 2001, South Africa
www.absa.africa
CONFIDENTIAL