1 reviews | Active since Oct 2016

27 Jun 2017, 09:18

Dropping calls on customers

<p>Called Absa to unblock my account after doing a sim swap. I spoke to THEMBI SANGSANE who gave me the worst service ever and still had the audacity to drop the call while im still talking and still lie about what actually happened on the call.. Im still waiting for a call back from the manager (which i will never get) and for the calls to be pulled (which wont even make a difference as that is probably the standard way to deal with clients) Im def changing banks!!!</p>

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Replies (1)
Absa
Absa's reply27 Jun 2017, 10:07
Official

Dear Customer

Thank you for bringing this matter to our attention.

Please provide me an account number or ID number to enable me to log a formal complaint for you.

Regards

Claudette

Best regards,