EP
Erica P
1 reviews | Active since Jul 2021
02 Sept 2021, 14:03
Dreadful service from Absa *****
After 3 months of emailing back & forth, nothing has been resolved with Absa. This is the worst service ever! R16000.00 out of my cheque account, contacted ***** Unit at Absa & still nothing happened! I want my money back! I'm closing Absa accounts after more than 20 years!!
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Absa's replyOfficial
02 Sept 2021, 14:46Dear Erica, Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology. Your complaint reference number is C-***3. I will review and provide you with my specific contact details as well as your unique complaint reference number, and an expected timeframe for further feedback within the next four hours. Kind regards, Daphne Le Grange Group Customer Care
Absa's reply02 Sept 2021, 14:46
Official
Dear Erica, Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology. Your complaint reference number is C-***3. I will review and provide you with my specific contact details as well as your unique complaint reference number, and an expected timeframe for further feedback within the next four hours. Kind regards, Daphne Le Grange Group Customer Care