1 reviews | Active since Jul 2016

26 Jul 2016, 10:41

Dragonpass from Absa -not worth it

<p>I registered on 2016/04/07 and received my membership number , however trying to downlaod the application and to get it working is a nightmare of note. sending them emails is also a waste of time as all you get is a standard answer we will be getting back to you in 24 hours and then nothing more will happen.</p> <p>I tried to fix this problem as I wanted to make use of the lounges during a recent trip out of the country but had no luck.</p> <p> </p> <p>Today I phoned them - the system dont recognise a membership number that they gave me - what a joke</p> <p> </p> <p>Not worth the efforts and time to deal with them - Absa this is not working</p> <p> </p> <p>Your DragonPass Membership Number:<br /> <br /> ( ********** ********** 51)</p> <p> </p> <p> </p>

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Replies (1)
Absa
Absa's reply26 Jul 2016, 12:15
Official

Dear Customer

Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.

Kind regards
Vanessa Crowe
Group Customer Care
Absa Bank Ltd