Dragon Pass

I have been in contact with ABSA Platinum and Dragon Pass divisions since they moved from Priority Pass in October last year and I have never had such poor service. Besides the web site and mobile app not working, I have still not received a membership card, so I cannot use the service. They have no problem charging me for the service and I find this totally unacceptable. Absa platinum ( should be called pathetic ) keeps fobbing me off to there 24/7 help facility that I assume is in the UK.<br> I would first advise anyone who is thinking about moving to ABSA to steer clear and rather find a bank that at least act as if they give a dam, after I have been with them for thirty years plus.<br> <br> To sum up, they are by far the worst service provider ( I use that term loosely) that I have dealt with in a very long time