DOWN WITH ABSA
I wish there was a negative star rating thats all ABSA deserves they are pathetic on a multitude of levels I was declined a loan as according to the bank i have not had more then 600 rand through my business account from march this year yet 3 months ago i was granted a 440 000 rand vehicle loan so thats either reckless lending or the incompetence of your staff.
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Replies (2)
Absa's replyOfficial
30 Aug 2022, 09:13Dear Customer Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***8. Kind regards,Group Customer CareRezona Louw
Best regards,
Absa's reply30 Aug 2022, 09:13
Official
Dear Customer Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***8. Kind regards,Group Customer CareRezona Louw
Best regards,
Absa's replyOfficial
01 Sept 2022, 12:55Dear Customer
We acknowledge receipt of your complaint posted on Hellopeter.
Please accept our sincere apology for any inconvenience caused.
The reference number for your complaint is C-***8.
Kindly provide our office with your account or ID number to ensure effective investigation and feedback.
Regards,
Rezona Louw
Specialist Case Manager: Social Media
Customer Value Management: Customer Care
We acknowledge receipt of your complaint posted on Hellopeter.
Please accept our sincere apology for any inconvenience caused.
The reference number for your complaint is C-***8.
Kindly provide our office with your account or ID number to ensure effective investigation and feedback.
Regards,
Rezona Louw
Specialist Case Manager: Social Media
Customer Value Management: Customer Care
Best regards,
Absa's reply01 Sept 2022, 12:55
Official
Dear Customer
We acknowledge receipt of your complaint posted on Hellopeter.
Please accept our sincere apology for any inconvenience caused.
The reference number for your complaint is C-***8.
Kindly provide our office with your account or ID number to ensure effective investigation and feedback.
Regards,
Rezona Louw
Specialist Case Manager: Social Media
Customer Value Management: Customer Care
We acknowledge receipt of your complaint posted on Hellopeter.
Please accept our sincere apology for any inconvenience caused.
The reference number for your complaint is C-***8.
Kindly provide our office with your account or ID number to ensure effective investigation and feedback.
Regards,
Rezona Louw
Specialist Case Manager: Social Media
Customer Value Management: Customer Care
Best regards,