PG
PAULA G
1 reviews | Active since Jan 2024
27 Nov 2024, 09:50
Double transaction
I placed an order at Mr D, and Absa decided to debit twice the payment, When I call their call center im told that A consultant will call me, Can I please have my money😡😡😡😡😡😡
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Absa's replyOfficial
27 Nov 2024, 11:37Dear Paula Gungulu Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number to your complaint is C-***9. Kind regards,Group Customer CareRezona Louw
Absa's reply27 Nov 2024, 11:37
Official
Dear Paula Gungulu Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number to your complaint is C-***9. Kind regards,Group Customer CareRezona Louw