IT
Ivor T
1 reviews | Active since Mar 2009
18 Dec 2018, 15:28
Double Standards
ABSA practices double standards. I am a Private bank client. According to the rewards programme, even if you do not maintain 580 points per month you stay on Tier 3. I have never been on Tier 3, only Tier 2. So, I want to be moved to Tier 3 with it backdated to when the incentive was created.
Helpful (0)
Replies (4)0
Replies (4)
Absa's replyOfficial
19 Dec 2018, 10:04Dear Customer
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback once the matter is resolved.
Kind regards
Claudette Lewis
Group Customer Care
Absa Bank Ltd
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback once the matter is resolved.
Kind regards
Claudette Lewis
Group Customer Care
Absa Bank Ltd
Best regards,
Absa's reply19 Dec 2018, 10:04
Official
Dear Customer
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback once the matter is resolved.
Kind regards
Claudette Lewis
Group Customer Care
Absa Bank Ltd
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback once the matter is resolved.
Kind regards
Claudette Lewis
Group Customer Care
Absa Bank Ltd
Best regards,
Absa's replyOfficial
19 Dec 2018, 10:13Dear Rev Temlett my name is Claudette Lewis. I will facilitate the resolution process for you. Your complaint reference number is *** Progress will be provided within the next 3 working days., feel free to contact me on ***. Alternatively reach me at *** if you are unable to get hold of me on the number provided
Best regards,
Absa's reply19 Dec 2018, 10:13
Official
Dear Rev Temlett my name is Claudette Lewis. I will facilitate the resolution process for you. Your complaint reference number is *** Progress will be provided within the next 3 working days., feel free to contact me on ***. Alternatively reach me at *** if you are unable to get hold of me on the number provided
Best regards,
IT
Ivor T's updateReviewer Update
22 Dec 2018, 14:24Thank you to Claudette together with Lizanda (not sure of spelling) from Rewards who helped sort out this problem. Much appreciated
IT
Ivor T's update22 Dec 2018, 14:24
Reviewer Update
Thank you to Claudette together with Lizanda (not sure of spelling) from Rewards who helped sort out this problem. Much appreciated
Absa's replyOfficial
24 Dec 2018, 08:31Hi Ivor T.
We are very happy that we could be of assistance. Best wishes for the festive season.
We are very happy that we could be of assistance. Best wishes for the festive season.
Best regards,
Absa's reply24 Dec 2018, 08:31
Official
Hi Ivor T.
We are very happy that we could be of assistance. Best wishes for the festive season.
We are very happy that we could be of assistance. Best wishes for the festive season.
Best regards,