<p>On the 1st of June my credit card account was debited with R40 being my monthly fee; on the 3rd of June my account was debited with another R40 monthly fee. I phone the credit card division on the 6th of June and spoken to Wendy Magagula - she informed me that this was a mistake from the bank and my account will be credited with R40 ASAP. Nothing happened; so I phoned again on the 18th of June and spoke to Nadia Fortuin - she said my account will be credited within in 24 hours. Nothing happened; so I phoned again on the 21st of June and spoken to Sade Magi - she once again confirmed that it was a mistake from the bank and she will ensure that my account is credited within 24 hours - yes you guessed it NOTHING happened.</p> <p>In the meantime I must pay interest and the new month's fees have now also been deducted.</p>
Best regards,
Best regards,
Dear Customer
Kindly provide me with your Identity number in order for me to log an official complaint and forward to relevant business unit to assist in resolving this matter.
Kind regards
Vanessa Crowe
Group Customer Care
Absa Bank Ltd
Best regards,
Dear Customer
Kindly provide me with your Identity number in order for me to log an official complaint and forward to relevant business unit to assist in resolving this matter.
Kind regards
Vanessa Crowe
Group Customer Care
Absa Bank Ltd
Best regards,
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