DC
Dean C
1 reviews | Active since Dec 2023
29 Dec 2023, 08:52
Double deductions for vehicle finanace
Since this is the only platform ABSA is replying on, which is very unfortunate, no communications have been issued to vehicle finanace accounts being deducted twice in one month.
Who will be held responsible for unpaid debit orders and additional account charges?
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Absa's replyOfficial
29 Dec 2023, 09:46Dear Dean Thank you for bringing this unfortunate incident to my attention, and please accept my sincere apology. I will review and provide you with my specific contact details and the expected timeframe for further feedback/resolution via email. The reference number for your complaint is C-***0. RegardsPravesh BejayCustomer Value Management
Absa's reply29 Dec 2023, 09:46
Official
Dear Dean Thank you for bringing this unfortunate incident to my attention, and please accept my sincere apology. I will review and provide you with my specific contact details and the expected timeframe for further feedback/resolution via email. The reference number for your complaint is C-***0. RegardsPravesh BejayCustomer Value Management