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Sinenhlanhla D
1 reviews | Active since Nov 2015
07 Jan 2026, 06:21
Double deducted for vehicle installment
I have been double deducted for vehicle installment and haven’t been assisted as yet. My ID no is ***, cell no is ***. My account is with the legal department.
Helpful (0)
Replies (3)0
Replies (3)
Absa's replyOfficial
07 Jan 2026, 10:26Dear Sinenhlanhla Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***3. Kind regards,Group Customer CareVanessa Crowe
Absa's reply07 Jan 2026, 10:26
Official
Dear Sinenhlanhla Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***3. Kind regards,Group Customer CareVanessa Crowe
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Sinenhlanhla D's updateReviewer Update
11 Jan 2026, 12:01Thank you for the prompt and effective assistance. Smile turned into frown
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Sinenhlanhla D's update11 Jan 2026, 12:01
Reviewer Update
Thank you for the prompt and effective assistance. Smile turned into frown
Absa's replyOfficial
12 Jan 2026, 10:01Dear Sinenhlanhla Regarding reference number C-***3, It is with great pleasure to be of assistance. Kind regards,Group Customer CareVanessa Crowe
Absa's reply12 Jan 2026, 10:01
Official
Dear Sinenhlanhla Regarding reference number C-***3, It is with great pleasure to be of assistance. Kind regards,Group Customer CareVanessa Crowe