TM
Thembisa M
1 reviews | Active since Jan 2019
25 Aug 2019, 15:10
Double debit
Last month you debited my account twice for no reason and you took forever to rectify it I had to pay all those charges of return debit and again this month you do the same nonsense *** is wrong with you ?? I want my money now damit you messing my credit record
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Replies (3)
Absa's replyOfficial
26 Aug 2019, 13:12 Dear Customer Thank you for bringing this matter to our attention. We will investigate the matter and provide feedback once the matter has been resolved. Kind regards
Nthabiseng Sibande
Customer Value Management
Absa Bank Ltd
Nthabiseng Sibande
Customer Value Management
Absa Bank Ltd
Best regards,
Absa's reply26 Aug 2019, 13:12
Official
Dear Customer Thank you for bringing this matter to our attention. We will investigate the matter and provide feedback once the matter has been resolved. Kind regards
Nthabiseng Sibande
Customer Value Management
Absa Bank Ltd
Nthabiseng Sibande
Customer Value Management
Absa Bank Ltd
Best regards,
TM
Thembisa M's updateReviewer Update
26 Aug 2019, 14:20Nthabiseng there is no time to investigate now money must be at my bank account NOW my debit orders are bouncing Ousie ! My policies are lapsing, and I must pay for the bank charges for those return debits pls investigate while my money is in my account pls I am begging you for my own money
TM
Thembisa M's update26 Aug 2019, 14:20
Reviewer Update
Nthabiseng there is no time to investigate now money must be at my bank account NOW my debit orders are bouncing Ousie ! My policies are lapsing, and I must pay for the bank charges for those return debits pls investigate while my money is in my account pls I am begging you for my own money
Absa's replyOfficial
26 Aug 2019, 17:18 Dear Thembisa, I am Nthabiseng and I will be facilitating your case. Please use the following reference number C-***9. This confirms that an incident has been logged. I will update you on the matter once feedback has been received. My email address is *** or you can reach me on *** if you need any further details.
Best regards,
Absa's reply26 Aug 2019, 17:18
Official
Dear Thembisa, I am Nthabiseng and I will be facilitating your case. Please use the following reference number C-***9. This confirms that an incident has been logged. I will update you on the matter once feedback has been received. My email address is *** or you can reach me on *** if you need any further details.
Best regards,