1 reviews | Active since Aug 2016

11 Aug 2016, 06:28

Double debit devastation

<p>Bought some groceries yesterday well got debited again 4pm. ABSA claims they are aware yet failed to even give clients notification of this, their call centre was slow to answer, then they expect me to wait 5 days for a refund which is ridiculous. Then around time should be a max of 3 days. </p> <p>Really disappointed your client service on this matter is pathetic!!! </p>

0
Replies (1)
Absa
Absa's reply11 Aug 2016, 11:00
Official
Dear Customer Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly. Kind regards Daphne Le Grange Group Customer Care Absa Bank Ltd

Best regards,