Double debit

<p>On 1 June 2016 ABSA double debited a fee on my credit card. On Saturday 4 June 2016 when I called to query the transaction I was told that "we are aware of it". I waited for a correction and thought that maybe it would be done at the July debit date. I was wrong. There has been no communication from ABSA about the problem and therefore any corrective action to be taken to be rectify it. This despite them telling me they are aware of it. I expect that I will now be contacted with this complaint. Not the way to treat your customers!!!</p>