DD
Derinee D
1 reviews | Active since Aug 2018
28 May 2019, 12:15
double debit
hello,
i would like to enquire to why i have been double debited for my funerla cover.
you guys have taken a payment from my account on sat 25/05 an Sun 26/05
please check this and reverse the one charge as this taken without my consent.
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Replies (2)
Absa's replyOfficial
29 May 2019, 09:58Dear Customer Thank you for bringing this matter to our attention. We will investigate the matter and provide feedback once the matter has been resolved. Kind regards
Nthabiseng Sibande
Group Customer Care
Absa Bank Ltd
Nthabiseng Sibande
Group Customer Care
Absa Bank Ltd
Best regards,
Absa's reply29 May 2019, 09:58
Official
Dear Customer Thank you for bringing this matter to our attention. We will investigate the matter and provide feedback once the matter has been resolved. Kind regards
Nthabiseng Sibande
Group Customer Care
Absa Bank Ltd
Nthabiseng Sibande
Group Customer Care
Absa Bank Ltd
Best regards,
Absa's replyOfficial
29 May 2019, 11:27 Hi Derinee, I am Nthabiseng and I will be facilitating your case. Please use the following reference number C-***9. This confirms that an incident has been logged. I will update you on the matter within two working days. My email address is *** or you can reach me on *** if you need any further details.
Best regards,
Absa's reply29 May 2019, 11:27
Official
Hi Derinee, I am Nthabiseng and I will be facilitating your case. Please use the following reference number C-***9. This confirms that an incident has been logged. I will update you on the matter within two working days. My email address is *** or you can reach me on *** if you need any further details.
Best regards,