Double bad service

<p>I requested the rewards as it was mentioned on the sms I have received from Absa which was the rewards from my child,s account movie tickets and the datas. the date was on the 19 november 2016, i have not yet received them. i phoned them on 28/11/2016 and they told me I am going to get them end of the day but not and i phoned them twice today spoke with Pedro but not yet received them.</p> <p> </p> <p>This is totally anacceptable and a very bad service. It is the second time on the same month Absa disapoint me.</p>