DS
Dewald S
1 reviews | Active since May 2017
13 Dec 2021, 13:42
DONT WANT THEIRE MONEY BACK
I have been trying months now on my private banking account to get information so that i can pay the outstanding amounts. No one can supply me with information. i even phoned *** get laced on hold for hours with no assistance.
This how the bank treat customers
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Absa's replyOfficial
13 Dec 2021, 15:28Dear Dewald Steyn Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically within the next four hours. The reference number for your complaint is C-***7. Kind regards,Rezona Louw Group Customer Care
Absa's reply13 Dec 2021, 15:28
Official
Dear Dewald Steyn Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically within the next four hours. The reference number for your complaint is C-***7. Kind regards,Rezona Louw Group Customer Care