Dont use Absa Northgate

Item: Absa
Rating: 1
Author: Kevin Z

Waiting in a queue at Northgate for 40 minutes. Once again experienced really terrible service at Absa Northgate.

Helpful (0)

Replies (3)

Kevin Z's updateReviewer Update

25 Aug 2018, 12:09

I then spent a further 40 minutes standing while Thamzaqa Qoalane changed my address.

Kevin Z's update25 Aug 2018, 12:09

Reviewer Update

I then spent a further 40 minutes standing while Thamzaqa Qoalane changed my address.

Absa's replyOfficial

27 Aug 2018, 13:32

Dear Client

Thank you for bringing this matter to our attention. We will investigate the matter and provide feedback once the matter has been resolved.

Regards
Vanessa Crowe
Group Customer Care
Absa Bank Ltd

Best regards,

Absa's reply27 Aug 2018, 13:32

Official

Dear Client

Thank you for bringing this matter to our attention. We will investigate the matter and provide feedback once the matter has been resolved.

Regards
Vanessa Crowe
Group Customer Care
Absa Bank Ltd

Best regards,

Absa's replyOfficial

27 Aug 2018, 16:51

Good day Mr Van Zyl,

I am Vanessa Crowe and I will be facilitating your case. Please use the following reference number: ***. This confirms that an incident has been logged. I will update you on the matter within two working days. My email address is *** or you can reach me on *** if you need any further details.

Best regards,

Absa's reply27 Aug 2018, 16:51

Official

Good day Mr Van Zyl,

Best regards,