Don’t use absa
Couple weeks ago phone absa - Virgin to report my lost card the consultant I was talking to was having a go at me so I put down the phone.so I called again to speak to some one else all the do is talk *** about a company they working,tell me I can’t get a new card only if I bring my account to absa or close my account,I was charged R167 to stop the card.*******,the service is the worst these days and the staff treat you like *******.keep the card I will be canceling this account any way.
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Absa's replyOfficial
26 Oct 2020, 12:46Dear llewellyn Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology . I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or making contact with you telephonically within the next four hours . The reference number to your complaint is C-***5 Kind regards,Rezona Louw Group Customer Care
Absa's reply26 Oct 2020, 12:46
Official
Dear llewellyn Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology . I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or making contact with you telephonically within the next four hours . The reference number to your complaint is C-***5 Kind regards,Rezona Louw Group Customer Care