DONT TRUST ABSA WITH MY MONEY AT ALL!!!

ABSA **********ly deducted R15 000 from my account on the 27th of September and tried to convince me that I signed for an annual stop order on my account? I asked for proof of the signed stop order and is still waiting.(obviously because there is no proof) Its been almost a month and they are still going trough archives looking for documents? I would have thought that a bank is much more organized than that. Maybe other banks but not ABSA, it takes them forever to deliver documentation. Just man up and admit that there is no signed proof and resolve the issue? I would have had more respect for that than all this excuses! I understand R15 000 is a big amount to reimburse and that why you have to investigate. I KNOW BECAUSE YOU TOOK IT FROM ME!!!!! I'm nervous as hell to allow my salary to get payed into this account because ABSA is banking on my behalf. Worst part is that I haven't got feedback for how long now so I don't trust my own bank. I'm changing my account details at work. I'm not taking any chances with this bank. NO TRUST