BN
Bokang N
1 reviews | Active since Aug 2018
02 Jul 2020, 10:47
Don't take credit insurance with ABSA
I had credit life on my Vehicle & Credit card. I was told by the consultant that when I loose Job they will pay for six months until I am able to find job. I tried to claim since I was not working they refuse to pay instead they keep phoning me for collections. What is so disappointing is when they sell they not explain the conditions. I am trying to pay what I can afford at the moment but they annoy me and sending me with tracers. Why I was paying credit life? Such a waste. Don't pay credit life its a waste.
Helpful (0)
Replies (3)0
Replies (3)
Absa's replyOfficial
02 Jul 2020, 13:23Dear Customer
Thank you for bringing this matter to our attention. Kindly provide us with your account/ID number to log a formal complaint for investigation. Also use the private reply for me to see the details. We will investigate and provide you with feedback timeously.
Kind regards
Nthabiseng Sibande
Customer Value ManagementAbsa Bank Ltd
Thank you for bringing this matter to our attention. Kindly provide us with your account/ID number to log a formal complaint for investigation. Also use the private reply for me to see the details. We will investigate and provide you with feedback timeously.
Kind regards
Nthabiseng Sibande
Customer Value ManagementAbsa Bank Ltd
Absa's reply02 Jul 2020, 13:23
Official
Dear Customer
Thank you for bringing this matter to our attention. Kindly provide us with your account/ID number to log a formal complaint for investigation. Also use the private reply for me to see the details. We will investigate and provide you with feedback timeously.
Kind regards
Nthabiseng Sibande
Customer Value ManagementAbsa Bank Ltd
Thank you for bringing this matter to our attention. Kindly provide us with your account/ID number to log a formal complaint for investigation. Also use the private reply for me to see the details. We will investigate and provide you with feedback timeously.
Kind regards
Nthabiseng Sibande
Customer Value ManagementAbsa Bank Ltd
BN
Bokang N's updateReviewer Update
05 Aug 2021, 19:38Hi I am still expecting life cover to kick in as I tried to do monthly payments while I am not working and intend to continue with monthly payments soon. However your people tried to hijack me and pulling my wife out of the car with no mask on and my wife got panic attack I almost cause accident because the guys were threatening to shoot me and they spoke Afrikaans to say they going to show me who they are.
BN
Bokang N's update05 Aug 2021, 19:38
Reviewer Update
Hi I am still expecting life cover to kick in as I tried to do monthly payments while I am not working and intend to continue with monthly payments soon. However your people tried to hijack me and pulling my wife out of the car with no mask on and my wife got panic attack I almost cause accident because the guys were threatening to shoot me and they spoke Afrikaans to say they going to show me who they are.
BN
Bokang N's updateReviewer Update
17 Aug 2021, 11:55Can I make arrangements, I will start paying from the 25 September 2021.
BN
Bokang N's update17 Aug 2021, 11:55
Reviewer Update
Can I make arrangements, I will start paying from the 25 September 2021.