MT
Mikkie T

1 reviews | Active since Jan 2022

04 Jul 2023, 05:59

Dont take absa vehicle fimance on your car

I have had so many issues with absa vehicle finance Firts off the insuarance is as ****. Where what ever they tell youbis just a big lie dont take that. The move ther rates even though you had fixed rates

Traying to settle your amount is just impossible.

An trying to speak to someone is better just to speak to a wall The will tell you your amount will be settled when payment was received and balance is coverd

2 months ago my settlement balance was 4300 Where i was in advance of 5600

Yeah still paying. Debit order is still running

Tried to use the insuarance which i was said i can activate any time which will pay for three months I was said i can choose when so i did that managed to be a fup in its own

I guess my debit order will run forever and the net time you call the the will be more clueless then you calling standerdbank for you vehicle loan. Will probably tell me its paid of feven though im 10k in andvance now Tell me they wil send me the advance amount again to my bamk where there is a message you will receive to say absa is paying Will se nou amount just alot of **** talk and nothing aver will be paid and just lies agian And my debit order will probably run till the end of tiem

And believe me you will speak to these people and they will treat you like you dont know anything wil agree with you give you advise what will happen next and for it not to happen They dont even know which day the debit order goes off The will tell youbit goes off the first when the money goes out the account om the 4th Really no confedince im them

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Replies (1)
Absa
Absa's reply04 Jul 2023, 11:11
Official
 
Dear Mikkie 
 
Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically.  

Please provide your ID number in order to log incident number C-***0.
 
Kind regards, 
Vanessa Crowe 
Group Customer Care