YG
Yugeshan G

1 reviews | Active since Mar 2014

30 Sept 2015, 13:20

DONT take a Warranty with these *****s

So you take out a vehicle warranty with Absa Innovations Group because you would think the name Absa will be worth something. But when it comes time to put a claim through they insist the parts are not covered. Apparently the guys that sit at the call centre are more qualified than the technicians inspecting your car at the dealership.<br> So you pay your premium for months and when the time finally comes to use the policy you are declined... On the policy it says sensors are covered but according to the idiots at the call centre its not the same thing.<br> Don't waste your time with Absa Innovations, they are useless, they have no clue what they are talking about nor do they take the time to find out what exactly is been requested rather than reading from a damn document.<br> I would not recommend Absa Innovation Group as company to do your vehicle warranty.<br> Useless company with Useless arrogant people.

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Replies (1)
Absa
Absa's reply01 Oct 2015, 09:04
Official
Hello yugz_1609,

Dear Customer

Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.

Kind regards

Daphne Le Grange

Group Customer Care

Absa Bank Ltd