YW
Yvonne W

1 reviews | Active since Oct 2013

21 Jun 2018, 08:37

Don't request a credit card from Absa, you'll wait forever!!

We've been customers of Absa for nearly 40 years, the last 18 years with Absa Wealth. I requested an additional credit card with a very low limit on the 30th of May 2018, and now, 3 weeks later, I'm still waiting. How long does it take to issue a card to an existing client? The service is absolutely shocking!!

0
Replies (1)
Absa
Absa's reply21 Jun 2018, 11:23
Official

Dear Client

Thank you for bringing this matter to our attention. Kindly provide me with your ID number ( send Privately ) in order for me to investigate the matter and provide feedback once the matter has been resolved.

Regards
Vanessa Crowe
Group Customer Care
Absa Bank Ltd