DONT LOOK AT FACTS AND DONT DEAL WITH COMPLAIN

I have lodge a complain on 16 July 2018. i have apply for a second loan and when approve a absa consultant inform me my primary loan and secondary loan can be on different dates. the attorney did draw up an agreement for the two dates that is sign and approve by the registration department. Absa inform me they cant change it and that is unacceptabe they must comply with the legal instruction which absa approve.

I was phone by Kim and she was in the complains of credit cards. so she wasnt be involve because i request them to go look at the documents which was refuse and after inform me she is in credit card she will give to the relevant person. Im still awaiting response. Your consultants at claims dont deliver service and avoid complains. My case number is ********** .