FO
Francois O
1 reviews | Active since May 2012
20 Jul 2022, 15:13
Don't get a honeloan from ABSA!!!
They have gone out of their way to make our honeloan and transfer procedure a living hell. There is almost no communication from the bank about our issues. No effort has been made to resolve our problems. Some emails to the bank have been completely ignored. The bank together with the developer and the 2 law firms have purposefully delayed the transfer and registration of our property. Choosing absa bank for our homeloan was the worst decision we ever made.
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Replies (1)Absa's replyOfficial
21 Jul 2022, 10:01Dear Francois Oosthuizen
Thank you for bringing this matter to the attention of Absa bank. Please accept my sincere apology for the level of service you have experienced. My name is Lebogang and I will be your dedicated contact person
Your complaint reference number is C-***4.
Regards
Lebogang Mashiane
Specialist Case Manager
Customer Value Management: Customer Care
Thank you for bringing this matter to the attention of Absa bank. Please accept my sincere apology for the level of service you have experienced. My name is Lebogang and I will be your dedicated contact person
Your complaint reference number is C-***4.
Regards
Lebogang Mashiane
Specialist Case Manager
Customer Value Management: Customer Care
Best regards,
Absa's reply21 Jul 2022, 10:01
Official
Dear Francois Oosthuizen
Thank you for bringing this matter to the attention of Absa bank. Please accept my sincere apology for the level of service you have experienced. My name is Lebogang and I will be your dedicated contact person
Your complaint reference number is C-***4.
Regards
Lebogang Mashiane
Specialist Case Manager
Customer Value Management: Customer Care
Thank you for bringing this matter to the attention of Absa bank. Please accept my sincere apology for the level of service you have experienced. My name is Lebogang and I will be your dedicated contact person
Your complaint reference number is C-***4.
Regards
Lebogang Mashiane
Specialist Case Manager
Customer Value Management: Customer Care
Best regards,
