FO
Francois O

1 reviews | Active since May 2012

20 Jul 2022, 15:13

Don't get a honeloan from ABSA!!!

They have gone out of their way to make our honeloan and transfer procedure a living hell. There is almost no communication from the bank about our issues. No effort has been made to resolve our problems. Some emails to the bank have been completely ignored. The bank together with the developer and the 2 law firms have purposefully delayed the transfer and registration of our property. Choosing absa bank for our homeloan was the worst decision we ever made.

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Replies (1)
Absa
Absa's reply21 Jul 2022, 10:01
Official
Dear  Francois Oosthuizen
 
Thank you for bringing this matter to the attention of Absa bank. Please accept my sincere apology for the level of service you have experienced. My name is Lebogang and I will be your dedicated contact person
Your complaint reference number is  C-***4.

Regards


Lebogang Mashiane
Specialist Case Manager
Customer Value Management: Customer Care 

Best regards,