DONT GET A CREDIT CARD WITH ABSA, GO TO ANY OTHER BAN****!!!

I have an ABSA premium credit card account. A card and account that was sold to me at the branch with the understanding that, the interest rate given is a slightly high interest rate, and that if I pay my credit card religiously and show the bank that I am a good payer, that I would be able to have the interest rate reviewed after a few months to better the interest rate.

It has been +- a year now of using the card intermittently and ensuring that the card is paid in full every time it has been used. I do not know how much better a payment schedule ABSA could want to prove the efficiency at which I pay my accounts.

I have decided today, that I want the interest rate reviewed. I called ABSA, bounced around the call center, as one does because no-one in any call center knows how to do their job, only to finally get to the credit card division, and be told, "Sorry sir, we do not review interest rates unless you are a pensioner.". I then asked the the agent to confirm that with their team leader, which they did and the same answer was given. WHAT THE F$%^!?!?!?!?!?!

I have 3 credit cards with 3 different banks and at least 2 of them have told me that they are willing to review the rates after a small process of going to the bank and having it motivated for, which is a pain in itself, but at least they offer the ability to do so. You ABSA, have just lost a client because of your incompetence and uselessness. You would realize from my statement above that you are the 3rd and only bank who has not given me this option. I hope this post, dissuades any future potential customers that may be considering a credit card with you as well.

If you are a customer reading this and considering getting a credit card with ABSA, rather go to any other bank. They will at least give you the option to review your interest rates. Not one bank is perfect, but basic services should be given and ABSA lacks the ability to provide that in this instance.

I am now sick and tired of the banking institutions doing as they please. I will sooner put my money under a mattress than sign up another account with you. You will receive no referrals from me to any one I know.

Useless Useless Useless.