SI
SUHAIL I

1 reviews | Active since Nov 2014

07 Aug 2019, 03:25

Don’t ever bank with ABSA

On the 4/08/2019 I had visited menlyn mall Absa branch to query my platinum credit card due to ********** transactions. Firstly I waited for approximately 1 hour 20 minutes, I was sent from counter to counter with no help. I then called for the branch manager. I cannot recall his name (black middle aged guy), i then filled out an incident report until further investigation. He guaranteed me that the companies that are debiting my credit card will never succeeed again. It happened again twice in one day two days after visiting the branch . I am closing and paying off my Absa platinum credit cards as of tomrorow and switching over to nedbank . I have also been with Absa for over 8 years with 100-200k a month in my account, but not once approved for anything b sides credit cards due to the high interest rate . I have just opened a professional account with nedbank and I will terminating all accounts with Absa . Please find attached below prOf of the ********** Transactions. I am also an attorney by profession and can Open up a case against the branch manager of Menlyn mall on the grounds of breach of promise/affidavit that was signed, or I can refer Absa to my personal attorneys

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Replies (2)
SI
SUHAIL I's update07 Aug 2019, 03:26
Reviewer Update
343B7675-5F15-46A6-AE7A-B470B878DD83.jpeg 202.9 KB342CC286-DC92-41FB-8CE1-67B0C5735D0D.jpeg 206.14 KB8B8EBF06-6E1A-45DE-A88F-97A79F0265CD.jpeg 83.17 KBD9D4CC83-3AAE-4973-85A1-68A6B54DC69F.png 600.45 KB
Absa
Absa's reply07 Aug 2019, 10:10
Official
Dear Customer  
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback once matter has been resolved.
  
Regards
  
Pravesh Bejay
Specialist Case Manager
Customer Value Management