NA
Nazmeera A
1 reviews | Active since Aug 2020
14 May 2025, 10:17
DONT CARE MENTALITY
My cheque account was handed over to Symok attorneys and was paid in January, the account has a credit of which I sent account details for the credit to be refunded to me but nothing has happened yet, the attorneys confirmed this am that the issue is sitting with you.
No paid up letter No refund Please refund me ASAP
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Replies (2)
Absa's replyOfficial
14 May 2025, 10:51Dear Nazmeera, Thank you for bringing this unfortunate matter/incident to my attention, and please accept my sincere apologies. I will review and provide you with my specific contact details and the expected timeframe for further feedback/resolution via email. The reference number for your complaint is C-***5. RegardsGodfrey NdouCustomer Value Management
Best regards,
Absa's reply14 May 2025, 10:51
Official
Dear Nazmeera, Thank you for bringing this unfortunate matter/incident to my attention, and please accept my sincere apologies. I will review and provide you with my specific contact details and the expected timeframe for further feedback/resolution via email. The reference number for your complaint is C-***5. RegardsGodfrey NdouCustomer Value Management
Best regards,
Absa's replyOfficial
14 May 2025, 11:09 Dear Nazmeera, Case reference number C-***5
We do acknowledge your complaint and apologise for any inconvenience caused.
We realised that the email that you used to communicate with us is different from the one we have on our system. Kindly provide us with the email you prefer us to use to communicate with you. Regards Godfrey Ndou Absa Bank Group Customer Care
We do acknowledge your complaint and apologise for any inconvenience caused.
We realised that the email that you used to communicate with us is different from the one we have on our system. Kindly provide us with the email you prefer us to use to communicate with you. Regards Godfrey Ndou Absa Bank Group Customer Care
Best regards,
Absa's reply14 May 2025, 11:09
Official
Dear Nazmeera, Case reference number C-***5
We do acknowledge your complaint and apologise for any inconvenience caused.
We realised that the email that you used to communicate with us is different from the one we have on our system. Kindly provide us with the email you prefer us to use to communicate with you. Regards Godfrey Ndou Absa Bank Group Customer Care
We do acknowledge your complaint and apologise for any inconvenience caused.
We realised that the email that you used to communicate with us is different from the one we have on our system. Kindly provide us with the email you prefer us to use to communicate with you. Regards Godfrey Ndou Absa Bank Group Customer Care
Best regards,