1 reviews | Active since Jul 2016

23 Jan 2017, 17:49

DONT CARE AT ALL ABOUT CUSTOMERS

<p>I don't know what it is with absa and it's employees that don't seem to be replying to simple emails. I have been sending mails to you and have not been getting any feedback. </p> <p> </p> <p>Anyway more reason to carry on with the cancellation of this policy. Please find proof of insurance attached. </p> <p> </p> <p>I really cannot deal with people who claim to want to help you but never reply to any mails or just not replying just so that they can get a premium. </p> <p> </p> <p>I am still waiting for information regarding the premiums already taken from my bond account. I asked that money already taken from the bond account be transfered back to my bond account. </p> <p> </p> <p>I say good ridden that I am leaving g this **** insurance. Please revert back to my previous mail where it states that my last day for the premium is the 14th February 2017. This is not a request but an instruction to you and your bank.</p>

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Replies (1)
Absa
Absa's reply24 Jan 2017, 09:55
Official

Dear Neo

Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.

Kind regards
Nthabiseng Sibande
Group Customer Care
Absa Bank Ltd