MT
Mantlha T
1 reviews | Active since Oct 2022
31 Jul 2025, 09:50
dont bother joining ABSA funeral cover
i have funeral cover which everyday lapses everyday meaning i have to call every day to reinstate it how is that possible and now am shocked to find out even the matter was handed over to complaints department who also failed to help
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Replies (2)
Absa's replyOfficial
31 Jul 2025, 12:20Dear Mantlha Thulare Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number to your complaint is C-***2. Kind regards,Group Customer CareRezona Louw
Absa's reply31 Jul 2025, 12:20
Official
Dear Mantlha Thulare Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number to your complaint is C-***2. Kind regards,Group Customer CareRezona Louw
Absa's replyOfficial
31 Jul 2025, 12:21Dear Mantlha Thulare Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number to your complaint is C-***2. Kind regards,Group Customer CareRezona Louw
Absa's reply31 Jul 2025, 12:21
Official
Dear Mantlha Thulare Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number to your complaint is C-***2. Kind regards,Group Customer CareRezona Louw