TL
Thabo L

1 reviews | Active since Sept 2011

04 Dec 2020, 06:33

Don’t bank with ABSA . You will regret it.

I have been complaining with ABSA for my experian credit record . At first was told to wait for 7 days which has past long time ago and no resolution. I was then told that they are communicating with experian and to date no resolution. Yesterday I received a mail that it is sorted which is untrue. Seems they have no clue what they are doing and not taking their clients seriously. A simple request which other credit providers take a day to resolve but ABSA has no clue what to do. Be careful before entering into a relationship with this bank.

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Replies (1)
Absa
Absa's reply04 Dec 2020, 08:59
Official
Dear Thabo,
Case reference number C-***8. Thank you for your posting. We will be in contact with you to address your matter. Thank you.
Kind regards,
 Basani Hlungwane
 Group Customer Care
 Absa Bank Ltd