don't bank with ABSA they are pathetic!

If you are considering banking with Absa I would like to encourage you to choose wisely they are absolutely pathetic and can't handle complaints with regards to a unauthorized debit order.

They don't investigate anything and simply provide canned responses. They will also close any complaint you make without attending to the issue, shocking and I can't wait to switch to a different bank. Perhaps FNB, they have a better trust index.

The case ref no: C-***5 was handed to Mabel Vilakazi. she closed the case, no feedback , no action no nothing. I did receive some canned response email that's all.

Very concerning to say the very least!