1 reviews | Active since Oct 2010
DON'T BANK WITH ABSA
ABSA from 14 April have introduced a secondary level of protection/security when using remote banking. This involves downloading an app. from an App Store onto your mobile phone. For reasons of my own I do not use cell phone banking, only internet banking and do not own a "smart" phone. This new security requirement is that you must have an Android phone. They make no provisions for users of Internet Banking except to say that one has to visit a branch to get this done. My nearest branch is at Cresta, Johannesburg and each time I pass the bank their are always at least 20 people seated on chairs outside the bank waiting to be allowed in. This is not the case at any of the other banks in the shopping centre. Either this branch is being over cautious in checking due to covid or as I suspect DON is grossly understaffed, or both. They have always had the reputation as the worst bank in SA and are now even worse.
