DON'T BANK WITH ABSA

A one star rating is too high for ABSA bank!

I am a pensioner and have banking with ABSA for 29 years now.

On 28 August 2025, I was ****med out of almost 10 grand by *****sters claiming to be from ABSA’S ***** Department. They knew my cheque account number, my debit card number (which I never use online), my ID and my credit card number.

After over TWO months, and many emails from me to the ABSA ***** Department asking for feedback they finally gave me their resolution. They WILL NOT be refunding my money as I was the victim of an “impersonation ****”.

I rep**** with pertinent questions regarding the outcome, all of which went ignored. My email count to them since I lodged the case has now reached 26 emails to and fro.

I am deeply disappointed and dissatisfied with ABSA’s resolution as well as how the matter was handled. I suggested to them at the beginning of the case that it was an inside job as I had not compromised my bank details in any way, of that I am 100% sure.

Over the 29 year period, whilst employed, I have had bank accounts, investment accounts, fixed deposits, unit trusts, credit cards etc all with ABSA. Surely, my bank charges and investments with them over the period of 29 years would more than pay for the almost 10 grand I now lost? A bank employee has told me that there have been cases where their ***** lines have been compromised. Seems all the responsibility even then lies with the client.

Take your money elsewhere people. ABSA doesn’t have a bad reputation with the general public for nothing.

When all is going well and you are entrusting them with your money, all is good….just don’t become a victim of *****ulent ****mers or you will find yourself in the red.