1 reviews | Active since Mar 2009
I tried to log on to Internet banking this morning and it immediately gave me an error : Wrong log in credentials. I am now holding for 15 minutes on your general enquiry line and feel it is absolutely unacceptable. ABSA this is really the last straw. One of our consultants will be with you shortly. Pease continue to hold or call back later. This holding on for a consultant spending airtime and battery time on a call is ridiculous.
Finally after 23 minutes Steven advised me that my internet charges bounced. This was an amount of R230. Not to mention that it is R8.50 per debit order and they charged me R17 to draw R1000 at an ABSA ATM.
Your service is bad. You never provide feedback. You are expensive
At ABSA I am treated as just a number.
I will now in fact move my account as I have realised that I am loosing too much monies.
You should not treat people like this who tries and defend you when other people complain.
I am so Done With ABSA
Dear Customer
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.
Kind regards
Vanessa Crowe
Group Customer Care
Absa Bank Ltd
Best regards,
Dear Customer
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.
Kind regards
Vanessa Crowe
Group Customer Care
Absa Bank Ltd
Best regards,
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